MSA-Multi Serass is Italy's most important fully outsourced insurance services player. Founded in 1979, our presence on the Italian market now numbers four offices and we also have some abroad. We currently manage around 130,000 insurance claims per year with a workforce of around 200, including employees and consultants. MSA-Multi Serass is looking for new staff at its Milan offices.
Available posts
SENIOR LOSS ADJUSTER
Main responsibilities:
Management and accurate and efficient settlement of claims assigned, dealing with external consultants when necessary, such as agents, criminal lawyers, investigators, forensic doctors, kinematics engineers, especially in the case of serious accidents;
Telephone and in-person management of claims with interested parties – clients/insured parties – on the strength of consolidated interpersonal skills (to be used and developed with both external clients and within the company);
Reporting on settlement methods and claims management;
Ongoing technical-legal updates
REQUISITES
Senior loss adjuster
The ideal candidate must have:
A solid technical-legal background in third party auto insurance – especially serious and fatal accidents – third party liability insurance and commercial general liability insurance;
Good decision-making and bargaining skills in dealing with company/counterparts/lawyer loss adjusters and technical as well as good listening skills, empathy, transparency and a pro-active and persuasive approach;
Resilient interpersonal, team working and problem-solving skills;
A results orientation;
Good IT and technological skills;
Excellent mastery of the English language, and a further European language is a useful plus.
Candidates with insurance, broker agency and accident insurance contexts will be considered.