THE GROUP

SPECIALISED EXPERTISE AND INNOVATION IN THE OUTSOURCED CLAIMS MANAGEMENT INDUSTRY.

The market leadership of MSA-Multi Serass is amplified and strengthened by the company’s membership of the wider MSA Mizar Group, which through its controlled companies actually offers a qualified solution at every stage of the outsourced claims management process.

Acclàims

The company is specialised in claims management, back-office services (claims opening, call back, ...) and technical audits.

Network 4 Claims

The company manages a qualified network of independent experts (doctors, motor loss adjusters, investigators, ...), by centralising processes and using a specialised IT platform (Portal) capable of organising workflows.

RipArte

The company handles a large network of affiliated and interconnected body shops. Leveraging its operations centre and a specialised proprietary software (RiPortal), it has become the strategic partner of insurance companies, fleets and body shops.

Dottor Grandine

The company specialises in hail-damaged car repair services, through a network of more than 700 partner centres.

Legalade

A Lawyer Firm that mediates insurance legal disputes on the Companies' behalf, through an innovative centralised model, covering the entire national territory.

Mizar Tech

The Group's technology hub, it develops advanced IT solutions with high innovation value both within the Group's business scope and for non-captive markets.