MSA-Multi Serass is Italy's most important fully outsourced insurance services player. Founded in 1979, our presence on the Italian market now numbers four offices and we also have some abroad. We currently manage around 130,000 insurance claims per year with a workforce of around 200, including employees and consultants. MSA-Multi Serass is looking for new staff at its Milan offices.

Available posts

DATA ENTRY / CUSTOMER SERVICE INTERN

Office: All offices

Core knowledge: IT

Skills required: Problem-solving skills

APPLY

Main responsibilities:

entering jobs received from insurance companies into the portal;

providing clients with telephone assistance;

listening to and understanding client needs;

collecting feedback and complaints;

keeping records of problems and reports;

invoicing (accounting skills are not required);

email management;

REQUISITES

Data Entry/Customer Service Intern

excellent communication skills;

client relations and information request management skills;

good communication and interpersonal skills;

excellent listening and problem-solving skills;

stress management skills;

mediation skills;

accuracy and reliability;

basic IT skills;

adaptability