The Company<\/h1>\n

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MSA-Multi Serass is the only player<\/span> capable of performing all the typical functions of an in-house claims department.

With its proprietary cutting-edge technological platform, MSA-Multi Serass supplies insurance companies with full outsourcing services for the whole insurance claims management value chain<\/span>.
Expertise in the insurance claims field, a long-term innovation focus and the constant roll out of new technological solutions make the company the best of its kind in the Italian insurance market<\/span>.<\/p>\n

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OUR NUMBERS<\/h2>\n

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THE COMPANY\u2019S STRENGTHS<\/p>\n

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MSA was founded in 1979 – with the Multi Serass brand – as an Italian insurance claims outsourcing company. Our staff expertise and operational framework mean that MSA-Multi Serass is now capable of managing over 130,000 new-generation insurance claims<\/span> in both the motor<\/span> and property claims areas<\/span>.<\/p>\n

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MSA-Multi Serass long standing propensity for innovation and technological drive has enabled us to achieve our next targets, particularly in the international context.<\/p>\n

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MSA-Multi Serass is currently the only market player capable of acting as a Global Service Provider in the insurance claims market<\/span>, enabling both companies and MGA\/B (managing general agents\/brokers) to fully outsource services in one of the most critical sectors of the insurance value chain.<\/p>\n

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40+<\/p>\n

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Years of expertise<\/span><\/p>\n

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100k ~<\/p>\n

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New generation<\/span>
insurance claims in 2022<\/p>\n

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6<\/p>\n

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Nations <\/span>,
an international presence with headquarters in Italy, France, Spain, Portugal, Switzerland and Belgium<\/p>\n

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30+<\/p>\n

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Companies <\/span> and
Clients<\/span><\/p>\n

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200+<\/p>\n

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Staff, including employees<\/span> and consultants<\/span><\/p>\n

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THE BOARD<\/h2>\n

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  Giovanni Campus<\/h3>\n

  Chief Executive Officer<\/div>\n <\/div>\n

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  MSA-Multi Serass<\/span> | from 2006 to today<\/span><\/p>\n

  Chief executive officer<\/p>\n

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  ACCENTURE<\/span> | from 1998 to 2006<\/span><\/p>\n

  Senior Manager of the Strategic Services division and head of insurance claims products. In this period, Giovanni worked constantly in the insurance claims area, with Italy's largest insurance groups (Allianz, FonSai, Generali, Axa, Unipol, Zurich, etc.)<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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  Fabio Piras<\/h3>\n

  Managing Director<\/div>\n <\/div>\n

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  MSA-Multi Serass<\/span> | from 2016 to present<\/span><\/p>\n

  Managing Director<\/p>\n

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  Intesa Sanpaolo Assicura<\/span> | from 2011 to 2015<\/span><\/p>\n

  Director of Claims Change Management, coordinating planning, development and implementation of the company\u2019s new initiatives in organisational, process and IT contexts<\/p>\n

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  Zurich<\/span> | from 2008 to 2011<\/span><\/p>\n

  Claims Vendor Manager, focusing on cost control and process optimisation.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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  Alessandro Sebastiani<\/h3>\n

  International business development, litigation, complaints and audits manager<\/div>\n <\/div>\n

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  MSA-Multi Serass<\/span> | from 2011 to present<\/span><\/p>\n

  International business development, litigation, complaints and audits Manager<\/p>\n

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  Intereurope AG<\/span> | from 2005 to 2011<\/span><\/p>\n

  International Relations, Strategy and Development Manager<\/p>\n

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  Van Ameyde<\/span> | dal 1998 al 2005<\/span><\/p>\n

  French and Van Ameyde International Manager for Italian and Southern Europe markets<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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  STORYLINE<\/h2>\n

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  MILESTONES FROM 1979 TO DATE<\/p>\n

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  MSA-Multi Serass story is one of staged innovation applied to process, leading to the adoption of a technologically cutting-edge claims management system.<\/p>\n

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  OUR PARTNERS<\/h2>\n

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  Long lasting partnerships with companies that recognise outsourcing as one of the main strategic drivers for market competition.<\/p>\n

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  <\/div>[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

  [vc_row bg_type=”color” padding_top_multiplier=”” padding_bottom_multiplier=”” el_class=”page-title-background societa” bg_color=”#013a6f”][vc_column][vc_row_inner el_class=”page-title-inner-row”][vc_column_inner tablet_width=”1″ tablet_sm_width=”hide” mobile_width=”hide”][vc_column_text][\/vc_column_text][\/vc_column_inner][vc_column_inner][\/vc_column_inner][vc_column_inner][vc_column_text] The Company [\/vc_column_text][vc_column_text] MSA-Multi Serass is the only player capable of performing all the typical functions of an in-house claims department.With its proprietary cutting-edge technological platform, MSA-Multi Serass supplies insurance companies with full outsourcing services for the whole insurance claims management value chain.Expertise in […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-1256","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\n