Fiduciary Management System

FIDUCIARY MANAGEMENT SYSTEM

Remote appraisal of the damage

The company provides all the services related to the appraisal’s world and fiduciary management, adding an innovative remote consulting service to the on-site

appraisal activity (thanks to a network of experts, covering the entire national territory).

The company provides all the services related to the appraisal’s world and fiduciary management, adding an innovative remote consulting service to the on-site appraisal activity (thanks to a network of experts, covering the entire national territory).

Introduction to N4C

INTRODUCTION TO N4C

Operational structure, functional model and benefits of the service

COMPANY COMPOSITION

Since 2019, the staff of N4C has comprised experts in the field of appraisals, doctors and investigators.


ELEMENTS OF DIFFERENTIATION

The development of technological tools and the technical skills of the network

At the system management level, using an advanced proprietary portal (Portal) facilitates the management of assignments and allows their accounting and final balance.

Online appraisals, a smart working method: the IT platform allows you to perform the assessment remotely, via the customer’s mobile device


NETWORK FUNCTIONS

N4C coordinates the activities of professionals by supporting the management and settlement of the insurance claim

Digital Appraisal Service

DIGITAL
APPRAISAL SERVICE

To assess the damage that occurred due to an accident, the expert establishes a connection with the customer via smartphone and remotely uses their device to carry out all the necessary surveys.

BENEFITS

Reduction of the average cost of appraisal

Reduction of processing and process times

THE STAGES OF THE SERVICE

The stages of the service

THE STAGES OF THE SERVICE

The injured party reports the claim

An operator contacts the customer

The operator send an SMS with a link to the smartphone

Clicking on the link starts the video call, customer…

Clicking on the link starts the video call, customer and operator are now communicating virtually

During the Video Call, the operator provides information to the customer…

During the Video Call, the operator provides information to the customer on perspectives and takes the necessary pictures with the client’s smartphone camera

Once the call is over, the operator immediately indicates…

Once the call is over, the operator immediately indicates the damage estimate and sets an appointment for the opening of the settlement procedure

©Msa Multi Serass

Msa – Multi Serass S.r.l, a limited liability company, Subject to the Direction and Coordination of Sirio Holding Srl

Registered office: Via Sangro, 15 – 20132 Milan – R.E.A. MI – 2506361 – Fiscal Code / VAT number 10116240960

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