Msa Multi Serass is the key Italian player in the full outsourcing of insurance services. Founded in 1979, it is present on the insurance services market with four offices in Italy and two abroad. It currently handles about 140,000 claims a year with a staff of approximately 150 employees. Msa Multi Serass is looking for its Milan office:

Our open positions

Data Entry / Customer Service Intern

Data Entry / Customer Service Intern

Location: All offices

Basic knowledge: Informatics

Skills required: Problem Solving

Main responsibilities:

Uploading to the portal the assignments received from the insurance

Providing phone support to customers

Listening to and understanding customer needs

Collecting feedback and complaints

Keeping a history of problems and reports handled

Invoicing (no accounting knowledge required)

Email management



Data Entry / Customer Service Intern

Strong communication skills

Skills in managing customer relations and information requests

Communication and interpersonal relationships skills

Excellent listening and problem-solving skills

Stress management skills

Mediation skills

Accuracy and reliability

Basic computer knowledge



Data Entry / Customer Service Intern


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    ©Msa Multi Serass

    Msa – Multi Serass S.r.l, a limited liability company, Subject to the Direction and Coordination of Sirio Holding Srl

    Registered office: Via Sangro, 15 – 20132 Milan – R.E.A. MI – 2506361 – Fiscal Code / VAT number 10116240960