Contact

Management of a claim

MANAGEMENT OF A CLAIM

To report a claim and request its management, it’s necessary to follow a different process depending on the customer’s company. If the claim opening process allows the injured party to report the claim directly to Msa, they must send the report to the dedicated email address.

INSURANCE COMPANY – Italy

Insurance company – Italy

AIG EUROPE S.A.

sinistri.aig@multiserass.com

02465488102

sinistri.aig@multiserass.com

02465488102

AMTRUST EUROPE LIMiTED

amtrust@multiserass.com

848444434

amtrust@multiserass.com

848444434

BENE ASSICURAZIONI S.P.A

sinistri@bene.it

0283554147

sinistri@bene.it

0283554147

bERKSHIRE hATHAWAY iNTERNAT. iNS. Ltd

bh@multiserass.com

024654741

bh@multiserass.com

024654741

BESSO

besso@multiserass.com

024654741

besso@multiserass.com

024654741

DARAG ITALIA SPA

sinistri.darag@multiserass.com

02465488110

sinistri.darag@multiserass.com

02465488110

GLOBAL ASSISTANCE

sinistri.ga@multiserass.com

02465488106

sinistri.ga@multiserass.com

02465488106

Great Lakes INSURANCE SE – PRIMA.IT

sinistri@prima.it

0272626464

sinistri@prima.it

0272626464

Great Lakes INSURANCE SE – telepass assicura

sinistri@telepassassicura.com

0283976100

sinistri@telepassassicura.com

0283976100

GREENVAL INSURANCE COMPANY DAC

sinistri.greenval@multiserass.com

02465488107

greenval@pec.multiserass.com

sinistri.greenval@multiserass.com

02465488107

greenval@pec.multiserass.com

SOGECAP S.A.

pai.sgi@multiserass.com

02465488105

pai.sgi@multiserass.com

02465488105

SOGESSUR S.A.

sgi@multiserass.com

02439561

sgi@multiserass.com

02439561

WAKAM

sinistri@prima.it

0272626464

lpa.insurance@pec.it

sinistri@prima.it

0272626464

lpa.insurance@pec.it

INSURANCE COMPANY – Abroad

Insurance company – Abroad

FOREIGN CLAIMS OF FOREIGN COMPANIES

sinistri_esteri@multiserass.com

024654741

sinistri@pec.multiserass.com

sinistri_esteri@multiserass.com

024654741

sinistri@pec.multiserass.com

HDI – FOREIGN CLAIMS

sinistri_esteri@hdia.it

02465488120

sinistri_esteri@hdia.it

02465488120

UCI ITALIAN CENTRAL OFFICE

sinistri_uci@multiserass.com

024654741

sinistri_uci@multiserass.com

024654741

©Msa Multi Serass

Msa – Multi Serass S.r.l, a limited liability company, Subject to the Direction and Coordination of Sirio Holding Srl

Registered office: Via Sangro, 15 – 20132 Milan – R.E.A. MI – 2506361 – Fiscal Code / VAT number 10116240960

en