Msa Multi Serass is the key Italian player in the full outsourcing of insurance services. Founded in 1979, it is present on the insurance services market with four offices in Italy and two abroad. It currently handles about 140,000 claims a year with a staff of approximately 150 employees. Msa Multi Serass is looking for its Milan office:

Our open positions

Claims Back Office Administrative Clerk

Claims Back Office Administrative Clerk

Location: All offices

Basic knowledge: English language

Skills required: IT

The ideal candidate has gained experience in the claims administration area, focusing on the motor branch.
The main areas of activity and responsibility will be:

Inputting and/or integrating the personal data of all the subjects involved in the accident

Data insertion of the damage parties subject to any compensation

Documents classification

Appointment to the trustees (informant, expert, doctor)

Activation and/or suspension and/or interruption of legal terms

Feedback communications to the applicant

Control and contextual insertion of the Central Accident Registry (CCI) in the claim file.

Activation of the related notifications for documents such as citations, access to records, complaints.

Contextualization of the document/request to understand its value within the claim and evaluate the correct action to take

Support the injured party via email or telephone by providing information on the practice’s progress.

Requirements required

Requirements required

Claims Back Office Administrative Clerk

Degree in Law or equivalent.

Diploma of surveyor or accountant

An excellent knowledge of IT tools and a good level of English will complete the profile.


Claims Back Office Administrative Clerk


    First name*

    Last name*


    Mobile Phone

    Attach your Resume*

    Add Presentation*

    *Required fields

    ©Msa Multi Serass

    Msa – Multi Serass S.r.l, a limited liability company, Subject to the Direction and Coordination of Sirio Holding Srl

    Registered office: Via Sangro, 15 – 20132 Milan – R.E.A. MI – 2506361 – Fiscal Code / VAT number 10116240960